Subject to these terms, we offer refunds on the purchase of our dogs but not on the provision of any services provided. Our returns period lasts for 14 year after you receive any item. If 1 year has gone by since delivery of your purchase, unfortunately we can’t offer you a refund. To be eligible to return an item for a refund, veterinary documentation must be provided documenting any health concerns. If you need to return an item, send us an email at our contact email address on this website.